1. Introduction
Welcome to Team Free Study Resources ("Team FSR", "we", "us", or "our"). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website teamfreestudyresources.com (the "Platform") or use our Telegram/WhatsApp channels.
By accessing or using our Platform, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use immediately.
2. Information We Collect
We collect different types of information depending on how you interact with Team FSR:
- Information you provide voluntarily: Name, email address, and message when you submit our Contact form.
- Automatically collected information: Browser type, operating system, referring URLs, pages visited, and time spent — collected via standard web server logs and analytics tools.
- Cookies and similar technologies: We use cookies to improve your experience, remember preferences (such as dark mode), and understand how our site is used. See Section 6 for details.
- Telegram/WhatsApp data: When you join our community channels, those platforms collect data per their own privacy policies. We do not have access to your private messages on those platforms.
We do not collect payment information, ID documents, or any sensitive personal data.
3. How We Use Your Information
The information we collect is used solely to operate and improve the Platform:
- Responding to contact form submissions and support requests
- Improving website functionality, content, and user experience
- Understanding which resources are most popular and useful
- Detecting and preventing spam, abuse, or technical issues
- Sending periodic updates if you have opted in to our newsletter (you may unsubscribe at any time)
We do not use your data for advertising targeting, profiling, or sale to third parties.
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to anyone. We may share limited information only in the following circumstances:
- Service providers: Trusted third-party vendors who assist with web hosting, analytics (e.g., Google Analytics), or email delivery — bound by confidentiality agreements.
- Legal obligations: If required by law, court order, or government authority to disclose information.
- Protection of rights: To protect the rights, safety, or property of Team FSR, our users, or the public.
- Business transfer: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Third-Party Links and Platforms
Our Platform contains links to external websites including YouTube, Telegram, WhatsApp, and other educational platforms. Once you leave our Platform:
- We have no control over the content or privacy practices of those external sites
- This Privacy Policy does not apply to third-party platforms
- We encourage you to review the privacy policies of any site you visit
- Telegram's privacy policy: telegram.org/privacy
- YouTube/Google's privacy policy: policies.google.com/privacy
- WhatsApp's privacy policy: whatsapp.com/legal/privacy-policy
6. Cookies and Tracking Technologies
We use cookies for the following purposes:
- Essential cookies: Required for basic site functionality (e.g., remembering your dark mode preference)
- Analytics cookies: Help us understand site usage patterns through Google Analytics. This data is anonymised and aggregated.
- No advertising cookies: We do not use cookies for targeted advertising or behavioural tracking across other sites.
You can control or delete cookies through your browser settings. Disabling cookies may affect some site features (such as dark mode remembering your preference).
7. Data Retention
We retain your information only as long as necessary for the purposes described in this policy:
- Contact form submissions are retained for up to 12 months for follow-up purposes, then securely deleted
- Analytics data is retained per Google Analytics' retention settings (typically 14–26 months)
- Web server logs are automatically purged after 90 days
8. Children's Privacy
Team FSR is intended for general audiences and is used by students of all ages. We do not knowingly collect personal information from children under the age of 13. If you believe a child under 13 has provided us with personal information, please contact us immediately at rkl6353@gmail.com and we will delete that information promptly.
9. Data Security
We implement industry-standard security measures to protect your information:
- HTTPS encryption for all data transmitted between your browser and our servers
- Password hashing using bcrypt for any admin accounts
- Regular security reviews of our platform and code
- Access to personal data limited to authorised team members only
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
10. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal information ("right to be forgotten")
- Objection: Object to the processing of your data for certain purposes
- Portability: Request your data in a portable format
To exercise any of these rights, contact us at rkl6353@gmail.com. We will respond within 30 days.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top. We encourage you to review this page periodically. Continued use of our Platform after changes constitutes acceptance of the updated policy.
For significant changes, we will notify users through a notice on our website or via our Telegram channel.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out:
We take all privacy concerns seriously and will respond within 48 hours.